A few months ago I had my first experience with a disputed item on eBay. See this post for details:
http://betsyjanesix.wordpress.com/2008/02/12/46-days46-days
Today I received this item back “Unclaimed” from the post office. I feel a slight sense of vindication now that I can prove to my buyer that I truly did ship the item, but he probably won’t care. He didn’t get his book when he needed it and I have 1 negative feedback on my eBay account as a result. I emailed him today to see if he still wants the book or a belated refund. I don’t really care which he chooses, frankly. What I really want is for Buyer: Joseph from Philadelphia, PA to think that Seller: Betsy from Lakeland, FL is honest after all.
Why do I care? I don’t know. I know I sent the book. God knows I sent the book. The USPS knows I sent the book. eBay/PayPal took my side too. When it comes right down to it though, reputation is important.
I’ll post an update when I hear back from Joseph…
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